Car — Hatchback, sedan and SUV

A private cab for four to six people, with luggage room and air conditioning where the vehicle has it.

What you get

Options and capacity

These are the default categories. When you book, the app shows the list that is actually live in your city, with its fare.

Hatchback

A compact car — the most economical way to travel as a small group.

Up to 4 seats

Sedan

A saloon car with a proper boot — the comfortable choice for a longer city trip.

Up to 4 seats

SUV

A larger vehicle for a group, or for a trip with several bags.

Up to 6 seats

Why Chale

What is different about Chale Car

Three sizes, three fares

Hatchback, sedan and SUV are priced separately and shown side by side, so you choose the size you need and see what it costs before you book.

Room for family and luggage

Four to six seats and a boot. The seat count shown against each category is the one configured for your city, not a guess.

A captain who has been checked

Licence, registration certificate and identity are reviewed by a person, and documents are re-checked when they expire.

Choose who drives

You can state a captain gender preference when you book. Chale matches it where an available captain fits, and tells you plainly when none does.

How it works

Your first booking, step by step

  1. Set your pickup

    Search, drop a pin or use your location.

  2. Add your destination

    The map draws the route as soon as both ends are set.

  3. Pick a size

    Hatchback, sedan or SUV, each with its own fare.

  4. Confirm

    Chale offers the trip to nearby captains in that category.

  5. Track and start

    Follow the car in, then give your start code.

Safety

On every trip

Only capabilities that are actually built into the platform are listed here.

  • The vehicle number and captain name are shown before the car arrives — check both.

  • A start code only you can see — the trip cannot begin until you give it to the captain.

  • Share your live trip with someone you trust, straight from the ride screen.

  • Report an incident from the trip itself; it reaches our operations team with the ride attached.

Visit the safety centre

Questions

Frequently asked

Which car categories can I book?

Hatchback, sedan and SUV are the categories Chale is seeded with. The booking screen shows the ones actually live in your city, each with its own fare for your route.

Is air conditioning included?

Chale does not price air conditioning separately, and does not promise it as a feature of a category — what a particular vehicle has depends on the vehicle. If the car you are given is not in an acceptable condition, report it from the trip.

Can I request a woman captain?

You can set a captain gender preference at booking. It is matched where an available captain fits; if none does, Chale tells you rather than quietly ignoring the preference.

Can I book a car for an outstation trip?

Not today. Each Chale city has its own routing graph and service area precisely so a trip cannot silently become an intercity journey. Both ends of your trip must sit inside the same service area.

Book Car with Chale

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